Routledge, 2010 5th ed all formats and editions 2 this introductory textbook provides a comprehensive guide for students of media studies on a level, btec, city and guilds, gnvq and undergraduate courses. Training booklet p3 describe the customer service skills required to meet customer needs in travel and tourism contexts. Btec level 3 national travel and tourism student book 1 level 3 btec national travel and tourism by ms gillian dale 31 aug 2010. Book 2 level 3 btec national travel and tourism gillian dale author paperback 21 sep 2010 english. Using the bubbles, expand on each passenger by writing up to three expectationsneeds you think they might have from the airport. Large format paperbacktwo small creases and nicks on the edges of the cover and spine in near fine condition. Written in a lively and engaging style, the book includes uptodate statistics, case studies, assignments and student. Btec award in travel and tourism harrow high school. Pearson btec level 4 hnc diploma in travel and tourism. Unit 1 exploring the uk travel and tourism sectorunit 2 development of the uk travel and tourism sectorunit 3 exploring customer service in travel and tourismunit 4 customer service skills in travel and tourismunit 5 the travellers worldunit 6 exploring destinations. Btec higher nationals travel and tourism management 2010.
Navigate the list of applications until you find btec level 2 first travel and tourism teaching resource pack or simply click the search field and type in btec level 2 first travel and tourism teaching resource pack. Btec national level 3 travel and tourism 2010 unit 15. First paperback editionfirst printing0 9 8 7 6 5 4 3 2 1. Unit 15 working as a holiday representative pages 1 4. My experience in the travel and tourism industry began with a btec travel and tourism course at my local college. Pearson btec level 5 hnd diploma in travel and tourism. Everyday low prices and free delivery on eligible orders. Btec level 3 national travel and tourism student book 1 gillian dale. Ray youell author of travel and tourism for btec national.
An introduction to the study of the travel and tourism sector supporting progression to further or higher education and, ultimately, employment. Buy btec level 3 national travel and tourism student book 1 level 3 btec national travel and tourism by dale, ms gillian isbn. Btec travel and tourism basically comprises of the study of the management of the tours inclusive of the cost management, scheduling, promoting and marketing of the tours. On this page you find summaries, notes, study guides and many more for the study book btec level 3 national travel and tourism student book 1, written by gillian dale. Written to cover the 2010 btec level 3 travel and tourism specifications, this fullcolour vle ebook by ray youell provides comprehensive coverage of all the mandatory units for the qualification, plus a range of the most popular optional units. Travel and tourism unit 4 customer service p1 unit 4. Btec level 3 national travel and tourism student book 1 level 3 btec national travel and tourism dale, ms gillian on. Covers three mandatory and ten optional units, providing the breadth to cover the full diploma. Working as a holiday representativeunit 15 assignment working as a holiday representative introductionthis assignment is made up of 4 tasks which, when successfully completed, are designedto give you sufficient evidence to meet the pass p, merit m and distinction d gradingcriteria for the unit. The course inspired me and i went on to achieve a first class. Subjects like btec level 3 national travel and tourism student book 1 will be dealt with.
Btec level 2 first travel and tourism teaching resource pack by christine king, 9781846906312, available at book depository with free delivery worldwide. Gillian dale author of btec level 3 national travel and. Btec level 2 diploma travel and tourism the student room. Subjects like btec level 3 national travel and tourism will be dealt with. Covers all mandatory and nine optional units, providing the breadth for tutors to tailor the course to their learners needs and interests. These vocational qualifications help level 3 students develop the practical knowledge, skills and understanding they need to prepare for their chosen career. Btec level 3 extended diploma in travel and tourism. Unit 4 m2 unit 4 customer service in travel and tourism. Edexcel btec level 3 nationals specification in travel and tourism. Pdf btec level 2 first travel and tourism student book. Level 3 health and social care diploma caroline morris, maria ferreiro peteiro. Btec firsts travel and tourism 2010 pearson qualifications. Gillian dale is the author of btec level 3 national travel and tourism. All candidates will be invited for an interview and will need to bring a suitable reference from a teacher or employer.
Btec level 2 travel and tourism unit 1 lesson 4 industries. Here youll find support for teaching and studying btec nationals in travel and tourism. This level 3 course will focus on the different businesses and opportunities available in the forever growing travel and tourism industry. Btec level 3 national travel and tourism student book 1 notes. The qualification is organised and awarded by pearson within the btec brand and it is equivalent to alevels. A whole list of other available subjects can be found at the btec level 3 extended diploma website. Btec level 2 first travel and tourism student book by carol. Btec level 3 extended diploma in travel and tourism unit 4 customer service in travel and tourism 9 assignment brief task 2. Covers three mandatory and ten optional units, providing the breadth to cover the full diploma workspace case studies takes learners into the real world of work, showing them how they can apply their knowledge in a reallife context.
The perfect match with the btec national travel and tourism award, certificate and diploma. Btec extended diploma level 3 travel and tourism unit 4 customer service p1, m2 merit p2 progresses from p1 and learners must describe customer service provision, and how it is adapted to meet the individual needs of different types of customers, including internal customers, individuals and groups. Apr 25, 2017 the systems allows travel agents to check the prices and availability of flights and package holidays and then are able to book the one the customers has decided they would like to go to. Nice and clean pages as new but with a couple of small creases on the. You work as a trainer for a travel industry training organisation known as travel train. Useful common subject combinations the course complements a foreign language french, german and spanish. On this page you find summaries, notes, study guides and many more for the study book btec level 3 national travel and tourism, written by gillian dale. Btec level 2 first travel and tourism student book by. Assignment briefs for level 3 btec travel and tourism qcf. Btec level 3 national travel and tourism student book 1. Here youll find support for teaching and studying btec firsts in travel and tourism qcf.
Nov 16, 2016 level 3 btec travel and tourism qcf bundled for units 1, 2,3, 4,7 and 8. Btec level 3 national it student book 2 karen anderson, allen kaye. Btec level 3 national it student book 1 karen anderson, alan jarvis. Customer service provision must include products and services, stated and unstated needs. The course has been made after considerations with the businesses and expert bodies which have been related to a similar field, so. Written to cover the 2010 btec level 3 travel and tourism specifications, this fullcolour third edition of our popular textbook by ray youell provides comprehensive coverage of all the mandatory units for the qualification, plus a range of the most popular optional units. The summaries are written by students themselves, which gives you the best possible insight into what is important to study about this book. Available at levels 4 and 5, these specialist vocational qualifications teach learners the key concepts and practical skills for direct progression to, or within, employment. It will enable students to gain a qualification and experience that will support employment into the industry or continue to specialise at degree level. It is regarded as equivalent in level to the gce a levels, more specifically to three a2 awards and the avce. Candidates must have either 4 gcses at 4 5 c or above one of which must be english, or nvq level 2, or btec level 2 diploma at merit or distinction, or intermediate gnvq at merit or equivalent overseas qualification.
Btec level 3 national travel and tourism student book 2 gillian dale. A level leisure studies 2008 travel and tourism 2008 btec entry level and level 1 travel and tourism. Written in a lively and engaging style, the book includes uptodate statistics, case studies. Btec travel and tourism assignment help, units assessment help. This student book supports the edexcel btec level 3 national travel and tourism qcf specification for first.
Dale g btec level 3 national travel and tourism student book 1 pearson, 2010 isbn. Book 2 contains all the other units needed to complete the certificate and the diploma. Btec and heinemann have joined forces to provide btec s own resources to accompany the 2010 btec level 3 national travel and tourism specification, supporting candidates every step of the way to btec. Btec and heinemann have joined forces to provide btecs own resources to accompany the 2010 btec level 3 national travel and tourism specification, supporting. Btec level 3 extended diploma in travel and tourism the. Subjects like travel and tourism, p1, travel and tourism, unit 1, unit 2. If you achieve an overall pass grade or better in the btec first certificate in travel and tourism, it is possible for you to progress further to the btec first extended certificate, or to move on to a higher level qualification such as the level 3 btec national certificate in travel and tourism.
Jan 20, 2010 if you achieve an overall pass grade or better in the btec first certificate in travel and tourism, it is possible for you to progress further to the btec first extended certificate, or to move on to a higher level qualification such as the level 3 btec national certificate in travel and tourism. Dale g btec level 3 national travel and tourism student book 2 pearson 2010 isbn 9781846907289 dale g, kelly m, king c and jefferies m btec level 3 national travel and tourism teaching resource pack pearson 2010 isbn 9781846907296 holloway c. Btec level 2 first travel and tourism student book btec. Sport tourists also visit the capital for many events, such as. The btec business and technology education council level 3 diploma is a further education qualification and vocational qualification taken in england, wales and northern ireland. This qualification enables learners to develop their knowledge and understanding of the travel and tourism sector, its component industries, their role and the interrelationships within the sector. Unit 1 p4 summarise key developments from the 1960s onwards that have shaped the present day travel and tourism sector. Essay study book btec level 3 national travel and tourism student book 1 of gillian dale isbn. In the rectangular boxes on the mind map, write up to five different types of passengers customers that travel through manchester airport. Level 3 btec travel and tourism qcf bundled for units 1, 2,3, 4,7 and 8. October 2007 unit 2 the business of travel and tourism unit 4 customer service in travel and tourism.
The btec level 3 national level travel and tourism course has been produced by taking in the audits from the scholarly specialists to guarantee that the capability helps in the movement of the advanced education. The only student book resources matched to the btec first in travel and tourism covers all units of the qualification so students have everything they need in one book. Written in a lively and engaging style, the book includes uptodate statistics, case studies, assignments and student activities for the following. Btec level 3 national travel and tourism student book 1 level 3.
If it is installed on your pc the btec level 2 first travel and tourism teaching resource pack app will be found very quickly. Aims of the level 4 hnc and level 5 hnd in international travel and tourism management. Book 1 contains everything students need for the award and some additional units for the certificate. Dont forget, you can continue teaching your btec nationals in travel and tourism 2010 for courses starting in 2019. Through a combination of practical experience and written assignments, these vocational qualifications provide level 2 learners with the knowledge, skills and understanding needed for a career in the sector. Btec level 3 national travel and tourism student book 1 pdf. Btec level 3 travel and tourism teaching resources.
Btec level 3 national business student book 2 catherine richards, rob dransfield. Btec level 3 national travel and tourism student book 1 level 3 btec national travel and tourism. Btec higher national diploma in travel and tourism management. Information for students and teachers of our btec higher nationals in travel and tourism. Tim bernerslee created the internet in 1989 and the first webpage was available for people to access on the 6 th august 1991. Written to cover the 2010 btec level 3 travel and tourism specifications, this. Hi i studied btec first diploma travel and tourism level 2 2 years ago and got a distinction. The travel and tourism sector is one of the largest and fastest growing in the world. Part of the level 3 btec national travel and tourism series. If i can remember specifications might have changed since when i last finished studying this you will have to describe the different customer types such as foreign inbound tourists in which they would need a tour guide who can speak very good english. Btec level 2 first travel and tourism student book btec first. Btec level 3 travel and tourism assignments tuesday, 25 april 2017. Btec level 3 national sport book 1 btec national sport 2010 by mr ray barker, ms chris lydon, et al.
Here youll find support for teaching and studying btec higher nationals in travel and tourism management 2010. Exactly matched to the current 2010 btec national level 3 travel and tourism specifications syllabus, this full colour third edition of our popular textbook provides comprehensive coverage of all the mandatory units for the level 3 qualification, plus a range of the most popular optional units. Btec level 3 national public services student book 1 debra gray, tracey lilley. Dale g btec level 3 national travel and tourism student book 2 pearson 2010 isbn 9781846907289 dale g, kelly m, king c and jefferies m btec level 3 national travel and tourism teaching resource pack pearson 2010 isbn 9781846907296 holloway c the business of tourism pearson. Written in a lively and engaging style, the book includes uptodate. Units offered include investigating the travel and tourism sector, the uk as a destination. Workspace case studies takes learners into the real world of work, showing them how they can apply their knowledge in a reallife context. Level 3 btec national travel and tourism click here to search this series. Book 1 level 3 btec national travel and tourism paperback 31 aug 2010.
Travel and tourism for btec national book 1 abebooks. This student book supports the edexcel btec level 2 first travel and tourism qcf specification for first teaching from september 2010. Btec level 2 first travel and tourism teaching resource. If you want to learn more about the fundamentals of working in the ever growing and exciting field of travel and tourism, and more, then order todays deal and get started on your learning today. Btec level 3 national travel and tourism student book 1 by. Ray youell is the author of travel and tourism for btec national level 3 book 1 5.
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